Built by an agent, for agents.
Topflight started with one agent selling part time on Saturdays. Today it is a boutique FMO with a national carrier shelf and a team that still answers the phone.
Founder & CEO
Joanna Wyckoff
U.S. Air Force veteran and former Social Security Administration claims specialist who started selling insurance part time in 2016, moved into Medicare in 2017 and built Topflight into a boutique FMO. She still answers agents in The Tribe.
Chief Operations Officer
Kevin Sword
Retired U.S. Air Force Lieutenant Colonel with 27.5 years of service, former commander of the Air Force tactics development squadron, Master of Economics, PMP and Lean Six Sigma Black Belt. Joined Topflight through Hiring Our Heroes.
Three teams behind every agent
Care Team
First point of contact for agents and clients: contracting, certifications, commissions, claims and billing.
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Alliyah
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Emmanuel
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Jiselle
Media Team
Training recordings, client resource guides, stories and wins from the field.
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Aira
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Dave
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Jonas
Atomic Team
The engine behind the Atomic CRM, automations, calendars and campaigns.
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Angel
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Kris
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Mica
About Topflight
Still unsure? Email support@topflightagent.com and a real person answers.
Who founded Topflight Insurance Solutions?
Joanna Wyckoff, a U.S. Air Force veteran who spent 9.5 years at the Social Security Administration before moving into insurance sales and founding Topflight. She remains hands-on with agents every day.
Who runs operations at Topflight?
Kevin Sword, Chief Operations Officer, a retired Air Force Lieutenant Colonel with 27.5 years of service who joined through the Hiring Our Heroes program. John Decierdo is Director of Operations.
What teams support Topflight agents?
Three teams: the Care Team (agents and clients), the Media Team (training and stories) and the Atomic Team (CRM and automations).
Ready to fly higher?
Apply, book a one-on-one call, and let the Care Team start your contracts. Four steps, no contract length.