The Care Team is your first point of contact for contracting, certifications, commissions and client service issues. Missing-commission requests usually close in 1 to 7 business days.
Carrier requests, state additions and status follow-up handled for you.
One inquiry per carrier, verified and forwarded, followed until resolved.
Claims and billing questions handled so you are not on hold with a carrier.
The Care Team handles agents and clients. The Media Team produces training, stories and wins from the field. The Atomic Team runs the CRM and automations. All three are reachable through the Support Hub and The Tribe.
Send your request with name, NPN, carrier and details.
The Care Team reviews and confirms the information.
Requests go to the carrier or upline that owns them.
You get updates until it is closed.
Still unsure? Email support@topflightagent.com and a real person answers.
Submit the support form or email support@m.topflightagent.com. Contracted agents can also ask in The Tribe any hour of any day.
Submit one inquiry form per carrier. Topflight verifies and forwards the request and follows up as the carrier responds; most complete within 1 to 7 business days.
CRM & marketing
Atomic Automations CRM, follow-up sequences, branded newsletters, free pre-AEP postcards and partner pricing...
Medicare contracting
Contract Medicare Advantage, Medicare Supplement and Part D through Topflight. Street-level commissions paid...
Agency building
Recruit and train a downline with Topflight. Published 2027 overrides for 46 carriers by level, co-op...
Apply, book a one-on-one call, and let the Care Team start your contracts. Four steps, no contract length.
